Team Member Retention ---- Part 2

Dear Uncommon Leaders, 

Hope you had a great weekend!

This week, we will continue with our mini-series on team member retention.

Be challenged this week!

Your Sunday Nugget

This Week's Question:

How well you do you know the people who report directly to you as their leader?

This Week's Challenge: 

Years ago when I was a Chick-fil-A Operator, my business consultant from corporate shared a lesson with me about retaining team members. He told me that people want three things from their leader:

1. They want to be known.

2. They want to know what to do.

3. They want to kept “in the know.”

He went on to tell me that leaders who ensure excellence in these three areas will retain people better than leaders who neglect one or more of them.

This week we will focus on knowing our direct reports.  When we know someone’s goals, interests, unique abilities and even frustrations, we can lead them better. Doing this also expresses our care and concern for them as people and not just an employee who we ask to do things.

I have been surprised again and again that I can still learn new things about the people around me even if I have worked with them for a long time. The keys are to give them some of our time and ask good questions. Almost always, I learn when I remember to do this.

Your challenge this week is to get to know someone on your team a little better. Go on break with them and ask what their goals are for 2025 or about what they like to do outside of work. When they truly feel known by others, they are more likely to hang around for a while.

Have an awesome week!

This Week's Quote to Ponder:

"People want to know they matter and they want to be treated as people. That's the new talent contract." - Pamela Stroko

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Until next week,

LET'S GO BE UNCOMMON!

W. Kevin Harrison

Founder and Executive Coach

Uncommon Influence